Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: December 2024
Information We Collect
We collect only the information necessary to provide our job matching service:
- Job preferences: Search criteria, job types, salary expectations, and location preferences you provide
- Contact information: Your WhatsApp phone number for communication
- Usage data: Basic analytics to improve our service (anonymized)
- Conversation data: Messages you send to Aremu for job matching purposes
How We Use Your Information
Your information is used exclusively to:
- Job matching: Find and send you relevant job opportunities based on your criteria
- Communication: Send job alerts and respond to your queries via WhatsApp
- Service improvement: Enhance our AI matching algorithms and user experience
- Customer support: Provide assistance when you need help with our service
Data Protection & Security
We take your privacy seriously and implement robust security measures:
- Encryption: All data is encrypted in transit and at rest
- No selling: We never sell, rent, or share your personal information with third parties
- Secure storage: Data is stored on secure servers with restricted access
- Regular audits: We conduct regular security assessments and updates
- Compliance: We comply with GDPR, CCPA, and other international data protection standards
WhatsApp Integration
Our service operates through WhatsApp with these privacy protections:
- Opt-in only: We only send messages you've explicitly requested
- Easy opt-out: Stop receiving messages anytime by saying "stop" or "unsubscribe"
- Limited access: We don't access your other WhatsApp conversations or contacts
- No storage: We don't store your WhatsApp messages beyond what's needed for job matching
- WhatsApp's privacy: Your WhatsApp data remains subject to WhatsApp's own privacy policy
Your Rights
You have full control over your data:
- Access: Request a copy of all data we have about you
- Correction: Update or correct any inaccurate information
- Deletion: Request complete deletion of your data at any time (see detailed instructions)
- Portability: Export your data in a machine-readable format
- Objection: Object to certain types of data processing
- Withdraw consent: Stop using our service at any time
Data Retention
We retain your data only as long as necessary:
- Active users: Data is kept while you use our service
- Inactive users: Data is automatically deleted after 2 years of inactivity
- Deleted accounts: All data is permanently removed within 30 days
- Legal requirements: Some data may be retained longer if required by law
Third-Party Services
We use these trusted third-party services:
- WhatsApp Business API: For messaging (subject to Meta's privacy policy)
- OpenAI: For AI-powered job matching (data is not stored by OpenAI)
- Cloud hosting: Secure servers for data storage and processing
- Analytics: Anonymized usage statistics (no personal data shared)
We ensure all third parties meet our privacy and security standards.
International Data Transfers
Your data may be processed in different countries:
- Primary storage: Secure data centers with appropriate safeguards
- Legal basis: Adequate protection mechanisms in place
- Your rights: Same privacy rights apply regardless of location
Children's Privacy
Our service is not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
Changes to This Policy
We may update this privacy policy from time to time. When we do:
- We'll notify you via WhatsApp before changes take effect
- The "Last updated" date will be revised
- Continued use of our service means you accept the updated policy
- You can always request deletion if you disagree with changes
Contact Us
If you have any questions about this privacy policy or want to exercise your rights:
- WhatsApp: Message us directly through our service
- Email: privacy@aremu.ai
- Data Deletion: Follow our detailed deletion instructions
- Response time: We'll respond within 48 hours
Quick deletion: Simply message "delete my data" via WhatsApp for immediate processing.